Delivery & Shipment
Orders are processed Monday through Friday, excluding holidays. Please allow 15 business days for processing. Within Turkey, our standard delivery takes 1-5 working days, while international deliveries take 2-10 working days.
Please note that recipients will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges. Please contact your local customs office for more information.
We will contact you with a follow-up email if the merchandise you have selected is not currently in stock.
If you have an account, you may track the progress of your order at any time in the ‘My Orders’ section of the ‘My Account’ page. You will also find your order details and their status in this section.
Once your package has been dispatched you will receive an email containing your Yurtiçi Kargo/DHL tracking number. Please visit the website of the carrier and enter the tracking number, in order to find out the location of your package.